Delivery and Returns

Delivery

LED Torch Shop Delivery despatches all items throughout Australia via Australia Post EParcel service. We choose to ship with EParcel Post to ensure fast and efficient delivery, to utilise their extensive customer service, and to maintain the integrity of the product during delivery as the items are fully trackable. 

We endeavour to use the Australia Post EParcel service/Express Post option, unless batteries are included, whereby we use the Australia Post EParcel road service.

All packages are fully trackable. Customers receive a tracking number by email which allows the parcel to be monitored/tracked by the customer through the Australia Post website. Usual delivery time is 1-3 days from your order date. LED Torch Shop delivers all of its orders fully bubble wrapped and packed, where necessary, within a hard cardboard box to protect goods during delivery.

 

Warranty Returns

For more information on our warranty policy or to request a warranty return, click here.